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AI Chatbots in Customer Service: Actually Like to Use One
I was on hold for forty minutes once, waiting for an actual human, and somewhere around minute thirty I realized I was typing in short, ...
How AI Is Quietly Changing the Way Companies Hire
A friend of mine applied to eleven jobs last spring and got exactly one human response. Not one rejection, one response, as in a real ...
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Why SaaS Companies Are Talking About Cloud Costs Again
A finance team at a mid-sized SaaS company opens the monthly cloud bill and does a double take. It’s not wrong. It’s just way bigger ...
Smart Wearable Technology: Discuss for the Average Consumer
Let’s be honest, most of us have glanced at someone’s wrist and wondered what that slim little device actually does. Smartwatches, fitness rings, health trackers ...
